Shipping & Delivery

We at Katlyn Store are committed to providing you with a great shopping experience from ordering to receiving your product. Here are the details of our shipping and delivery policies:

1. Shipping Range

We only ship to addresses within the United States. If you are located outside of this area, we are sorry that we are currently unable to process your order.

2. Shipping Units

We work with UPS to ensure that your products are delivered quickly and safely.

3. Order Cut-Off Time

Order cut-off time is 6:00 PM (CST) every day.

4. Order Processing Time

Our order processing time typically ranges from 1-3 business days (Monday through Friday). This includes order confirmation, product inspection, and packaging before handing over to the shipping company.

5. Delivery Time

After your order has been processed, delivery time will vary from 7-15 days depending on the delivery location. Please note that delivery times may vary due to external factors such as weather conditions or shipping delays.

6. Shipping Fees

The standard shipping fee is $6.99 for all orders.

7. Order tracking

You will receive a confirmation email or text message with a tracking identification number and a link to track your package. To track your package, you can visit our tracking page. If you are unsure of your ID, please check our delivery confirmation email.

8. Changing your order

We know that it may be necessary to change your order or delivery address. Please contact our customer service team as soon as possible if you need to change your order or shipping address. We will do our best to help you, but we cannot guarantee that adjustments can be made after your order has been shipped.

If your order has been delivered to the carrier, Katlyn is not responsible for incorrect information you enter. However, our Returns process may replace incorrect items.

9. Lost or Damaged Packages

We take every precaution to ensure that your order is delivered safely and on time. However, if your package is lost or damaged during transit, please contact us immediately.

10. Questions

If you have any questions or concerns about our shipping and delivery policies, please contact us at:

E-mail: [email protected]

Address business: 13010 W 95th St, Lenexa, KS 66215, USA

Monday – Friday | 8:00 AM – 6:00 PM (CST)